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Shipping
Standard shipping in the Netherlands and Belgium is free for orders over €100. For orders under €100, we charge €6.95 for shipping. We always aim to dispatch orders within 24 hours of placing the order. After placing the order, you will receive a confirmation with the indicated delivery time. Once your order is shipped, it can always be tracked using the PostNL track-and-trace code.
Returns
We hope that the ordered product meets your expectations. If, unfortunately, this is not the case, you have the right to return it within 14 days without giving any reason. After cancellation, you have another 14 days to return the product. You will then be refunded the full order amount. Only the costs for returning the product from your home to our address are at your own expense. If you make use of your right of withdrawal, the product must be returned with all supplied accessories and - if reasonably possible - in its original condition and packaging. We will then refund the due order amount within 14 days after registering your return, provided that the product has already been received back in good order.
Planning to return a product? Please contact us at [email protected].